This privacy policy applies to the SStream app for mobile devices, together with any related services operated by pronze (collectively, the "Application"). pronze is hereby referred to as the "Service Provider".
When the Application experiences a crash, performance degradation, or when you manually submit a bug report, the following information is securely processed:
The Application or its third-party SDKs may use cookies, SDKs, pixels, and similar technologies to support functionality, analytics, or service delivery. Where required by applicable law, the Service Provider will obtain consent before using non-essential tracking technologies.
Your RightsBecause the Application only collects anonymized diagnostic and crash data without tracking or storing personal user identifiers, we do not maintain identifiable user profiles. Consequently, we cannot link collected telemetry to individual users to look up or isolate records for deletion. You can stop all data collection at any time by uninstalling the Application or by disabling error reporting settings if available.
The Service Provider retains data based on its necessity for the stated purposes:
You can stop further collection of information from your mobile device by disabling Share Diagnostic Data in application settings.
Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service.
The Service Provider or its third-party service providers may transfer personal data to countries outside your country of residence, including outside the European Economic Area (EEA). Where applicable law requires safeguards for international transfers, the Service Provider will use appropriate mechanisms.
Data protection laws in other countries may differ from those in your jurisdiction. Where required by law, the Service Provider will apply appropriate safeguards and obtain any consent required for the transfer.
Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:
Privacy Commitment: The Application explicitly sets isSentDefaultPii to false. We do not collect or store your device's Internet Protocol (IP) address, location or pull personal data from your device canvas.The Service Provider only shares automatically collected diagnostic data with trusted infrastructure processors (such as Sentry) acting strictly on our behalf to monitor app stability.
The Service Provider retains personal data based on its necessity for the stated purposes:
The Application is not intended for children under 13 years of age, or such higher age as required by applicable law. The Service Provider does not knowingly solicit data from children or market the Application to them.
Where parental or guardian consent is required under applicable law, the Application is not intended for use without that consent. The Service Provider does not knowingly collect personally identifiable information from children under 13 years of age in violation of applicable law. In the event the Service Provider discovers that a child has provided personal information, the Service Provider will immediately delete this from their servers. If you are a parent or guardian and you are aware that your child has provided the Service Provider with personal information, please contact the Service Provider (sstream-app@proton.me) so that they will be able to take the necessary actions.
The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information the Service Provider processes and maintains.
The Service Provider may update this Privacy Policy from time to time. The Service Provider will notify you of material changes by posting the updated Privacy Policy with an effective date. Where required by law, the Service Provider will seek your consent to material changes before they take effect.
Previous versions of this Privacy Policy will be maintained and made available upon request by contacting the Service Provider at sstream-app@proton.me.
This privacy policy is effective as of 2026-06-09
Where processing is based on consent, you provide that consent by affirmatively opting in to the relevant feature or action. You may withdraw consent at any time without affecting processing carried out before withdrawal. Processing based on other lawful bases is carried out as described above.
If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at sstream-app@proton.me.